Customer service

Tél : +33 147 03 05 05

Send an email to Customer Service to help and advise you on your order

AFTER SALES SERVICE
Send an email to our After Sales Service

REPAIR YOUR FURNITURE
If you have a piece of furniture that needs to be repaired, our workshop can do so in the shortest possible time after the quote is agreed upon.

GUARANTEE
Our furniture is only guaranteed against defective workmanship.

HOW TO LOOK AFTER YOUR FURNITURE

  • Annual cleaning :
    It is highly recommended that you clean your furniture once a year. Use water with a bit of washing-up liquid or soap to remove all impurities.
  • Basic precautions :
    • Handle the extendable tables with another person.
    • Do not seat on steamer footrests
    • Close parasols after use

WEDDING LIST

You can very easily open a wedding list with Tectona. Choose your favourite products in our range and create your own list with us. You can modify your selection at anytime. Your friends will be able to reserve a gift for you in one of our stores or by telephone, fax or email. In order for you to thank the people that have given you a present we will inform you, and a list of all the purchased gifts will be sent to you 10 days before your wedding date.
You wil then be able to choose from that list or make a new selection.

To open a wedding list contact us.

PERSONALISE YOUR PRESENT
Personalising garden furniture is an old tradition that Tectona is proud to keep alive. The head of our after sales service : Mr. Jean Yves Grandfils, awarded best craftsman in France for cabinet making, whill use his chisel and talent to hand engrave the message of your choice. This will give your purchase a unique touch.
Contact us and we will help you design the message and give you an estimate of the cost.

Free delivery to London and Greater London
Ask for a quote for the rest of the UK

Home delivery
within 10 days

Advice & Order
+ 33 1 47 03 05 05

Secure payment
Credit card, cheque and transfer

Close Livraison

Time limit
The delay is 5 to 10 days

Upon receipt of your order check that the number and description of the packages indicated on the slip presented by the driver correspond to those that you receive.


Unpack the items to check their condition.

If you notice any difference or damage, please describe them precisely on the slip before signing. Compliance with these precautions will allow us to easily resolve, without inconvenience to you, possible delivery incidents.